Legal

Candidate and proctoring notice

Last updated 6 October 2026.

You are sitting a test that an institution or company set on Medhank. They decide what is checked while you sit it; Medhank runs the software. This page explains what can happen, step by step. The screen you see before you start lists exactly what your test checks, and that list is the one that applies.

1. Before you start

You are shown every check your test uses — camera, microphone, screen sharing, fullscreen, identity photos, captures at a warning, live viewing — and the rule for switching away. You start only if you agree.
Your camera, microphone and screen are tested on your own device. Nothing is recorded during the check.
Some tests require the Medhank browser extension. It reports only matching AI and remote-control extensions, how many other tabs are open, and the layout of your displays.

2. Identity check, if your test has one

You take a photo of yourself and of your ID. Your device reads the card; your institution sees the name, number (only the last 4 digits of an Aadhaar number) and date of birth, and whether the name matches your account. Your face is not compared with anything. The photos and details are deleted 21 days after you take them.

3. While you sit the test

Your answers are saved as you go, on your device and on our servers, so a dropped connection does not lose them.
Your camera and microphone are examined on your device. What is sent is a finding — the camera was covered, speech was heard, a second face appeared — never an image or a recording.
Switching away, leaving fullscreen, copying, pasting and printing are recorded as events: what happened and when, never the text.
Where your test asks for it, a screenshot, a camera photo and a short sound clip (10 seconds either side) are taken at the moment of a warning, so your institution can see whether it was a mistake. They are deleted after 21 days.
Where your test allows it, a proctor may watch your camera and screen live and talk to you. A banner shows the whole time. Nothing of it is recorded.

4. Warnings, and when a test can end

A warning tells you something was noticed; it is not a finding that you cheated. Your institution reviews flags after the test, with the captures where there are any.

If your test’s rule says so, switching away again after a warning ends your attempt and submits it as it stands. You are told this rule, and the number of chances, before you start. Nothing else ends a test automatically.

5. After the test

Your answers and timing go to your institution for marking. Written answers are marked by people.
You see your result when your institution publishes it. If it runs a leaderboard, other candidates see your name, percentage and time — never your answers.
Answers and results are kept for as long as your institution keeps them. Identity photos and captures are deleted after 21 days whatever happens.

6. If you disagree with something

Ask your institution to review a flag or an ended attempt: a person decides, and their decision is recorded. For anything about how Medhank handles your data, write to [email protected]. Your full rights are in the privacy policy.